10/18/24
Diagnosing the Situation
- Leadership on Adaptive Challenges: It is less about giving solutions and more about creating the environment where people can solve their own problems. Leaders need to determine who should do the work—it’s not always about them.
- Understanding Process Challenges: It involves building relationships, asking what could derail the project, and identifying why it’s so hard to make progress on key concerns. Often, the same challenge repeats across different areas.
- Why Process Challenges are Hard: They are often overlooked because content challenges are more visible and process challenges are more difficult to diagnose. Leaders may not want to uncover the true problems, whether consciously or unconsciously.
- Take the temperature: Leaders should “raise the heat” to create just enough energy and focus on the issue at hand. It’s essential to consider engagement, progress, and purpose, with process challenges focusing on how people work (or fail to work) together.
