10/21/24
Over the years, as I’ve led teams, I’ve learned that the ever-changing business world has outgrown traditional leadership approaches. Based on recent expert insights, it’s clear that transformational leadership is key to navigating these complex times.
At its core, transformational leadership is all about inspiring and motivating people. I’ve seen how empowering others to step up, take on challenges, and be confident can lead to some pretty incredible results. It goes beyond just managing day-to-day tasks—it’s about creating an environment where creativity and innovation can really thrive.
I’ve had the opportunity to step up at a couple of moments of historical significance for crisis. One was being pulled in, in the initiating team of the Recovery Authority for the 2009 Black Saturday Bushfires. A team of 30 people across public and private sector were mobilised to respond at this critical time for the state.
The second time was when my family and I moved to Malaysia to join a consulting firm. Within one week I was working on the transformation of Malaysia Airlines 5 weeks after their plane was missiled down over Ukraine. I was leading the teams for all the change and communications for this transformation. Through both of these examples I witnessed incredibly inspiring leadership that delivered amazing results. But it certainly wasn’t always the case.
2024 has been full of unexpected shifts and quick changes, reminding us how crucial it is for leaders to stay flexible and resilient. Transformational leaders really shine here—they know how to read the room, adjust strategies as challenges come up, and inspire their teams to do the same.
This leadership style also requires self-awareness and ongoing personal growth. For me, focusing on my own development has had a direct, positive impact on those I lead. By boosting my social intelligence—my ability to connect and influence—I’ve been able to create a more engaged, motivated team.
As we face more uncertainty, the need for leaders who can inspire, innovate, and handle ambiguity has never been greater.
What are your stories of transformational leadership throughout your career?
