Beacon

Successfully Scaling at Attend Anywhere

Successfully Scaling at Attend Anywhere

“With our rapid growth we engaged Mark from Beacon Consult. (formerly Global Wandering) to assist Attend Anywhere set up for success across our sites in Australia, the United Kingdom and Pakistan. Attend Anywhere is a scaling, global software development company, now part of the Induction Healthcare Group UK, that operates on the leading edge of video technology and has supported the UK NHS health sector (having 90% of this market) during and after the COVID-19 pandemic.

Mark initially undertook a People and Culture Health Check to assess our needs for immediate and future growth. Within 6 weeks he led the design, implementation and embedding of a new organisation structure to meet plans for future expansion in the UK, Europe and United States. In addition, he led the initiatives to procure Attend Anywhere’s first HR information system and a refreshed approach to recruitment and onboarding.

After his initial consulting engagement, we appointed Mark as interim Chief Operating Officer, to optimise & lead the suite of corporate services functions. These included- people and culture, service delivery, project delivery and communications. In this role he developed the first Service function for Attend Anywhere, based in the UK, to meet new contracted customer requirements during the second year of the pandemic. This function was based in the UK, with multiple support desks delivering to a multi-tiered service model.

This freed up our leadership team to focus on the sale of Attend Anywhere which was subsequently purchased by Induction Healthcare Group in the UK later in 2021.”

Chris Ryan, Former CEO, Attend Anywhere

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